Supply Chain Integration and Performance of Humanitarian Aid Organizations in Kenya
Date
2021Author
Nyile, Erastus Kiswili
Shale, Dr Ismail Noor
Osoro, Dr Anthony
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Show full item recordAbstract
Humanitarian organizations are struggling to obtain the highest possible performance from their supply chains
by utilizing and adopting various supply chain designs. This is upon realization that despite the huge chunks of
money pumped into humanitarian sector, stringent oversight by donors and expectations from vulnerable
populations, humanitarian supply chains still respond in a sluggish, inefficient and poorly coordinated manner to
emergencies. The purpose of this study was to establish the influence of supply chain integration on
performance of humanitarian aid organizations in Kenya. The study was anchored on the Relational View
Theory and the Theory of Performance. Survey research design was employed for this study as it enabled the
combination of both qualitative and quantitative research approaches. The study entailed a census survey of all
the 330 humanitarian aid organizations carrying out their operations in Kenya with supply chain managers as the
unit of observation. Objectively developed questionnaires were used to collect primary data. Descriptive
statistics and inferential statistics was used aided by SPSS version 24 to facilitate data analysis. The data was
presented using a combination of statistical and graphical techniques. The study findings revealed that supply
chain integration was positively associated with performance of humanitarian aid organizations. The study
recommends that humanitarian aid organizations should improve the use of information technology and
computerized structures to integrate supply chain processes and ensure distinguishability of internal activities
and procedures.
Additionally, humanitarian aid organizations are recommended to boost their supply chain integration by
exploring and embracing advanced and emerging technologies such as big data analytics, internet of things,
cloud computing, machine learning, artificial intelligence and block chain. A multi-stakeholder approach that
involves representatives from public sector, private sector, humanitarian sector, academia, military, beneficiaries
and the media should be involved in drafting disaster management legislations and push for disaster
preparedness to be enshrined in it. Further, humanitarian aid organizations have and will always play a crucial
part in complex emergencies. This study proposed that all humanitarian supply chain actors come together and
formulate a common response to complex emergencies, making use of the different competences of different
players.
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- Journal Articles (BE) [341]
